INFORMATION NOTICE ON THE PROTECTION AND PROCESSING OF PERSONAL DATA

• Residential address
• Work/workplace address
• Email address
• Landline/mobile phone number
• Fax number

• Medical history and diagnoses
• Medications used
• Allergies and chronic conditions
• Laboratory and imaging results
• Treatment protocols
• Surgical information
• Examination notes
• Dental and jaw X-rays
• Genetic test results
• Pathology reports

• Bank account number
• IBAN number
• Credit card information
• Invoice information
• Insurance information
• Payment history

• CCTV recordings
• Audio recordings
• Visitor records
• Entry-exit logs

2.2.1. Collection in Physical Environment

• Patient registration forms
• Medical history forms
• Patient consent forms
• Insurance forms
• Visitor logbook
• Camera systems

2.2.2. Collection in Electronic Environment

• Applications made through the website
• Online appointment system
• Mobile application
• Email correspondence
• Call centre conversations
• Hospital information management system

• Performing billing operations
• Conducting insurance procedures
• Tracking accounting and financial transactions
• Conducting audit and control activities
• Performing statistical analyses
• Ensuring quality standards

• Sending appointment reminders
• Conducting patient satisfaction surveys
• Providing campaign and service information
• Providing services through the website and mobile application
• Social media management